What does AI consulting include?
AI consulting maps business processes, ranks use cases, checks data readiness and defines the first practical pilot.
AI consulting should end with decisions, not a slide deck. We identify where AI can create value, what should stay manual, and which first workflow deserves a pilot.
typical diagnostic sprint
use cases, risks and order
clear next build decision
AI consulting maps business processes, ranks use cases, checks data readiness and defines the first practical pilot.
It is for leaders who know AI matters but need a grounded way to choose what to build first.
The output is a ranked roadmap, pilot scope, risk list, adoption plan and clear owner for the next step.
We start with one workflow, not a platform decision. The first candidate is usually use-case confusion, tool-first thinking or adoption risk. Before any tool is connected, we define the input, owner, approval point and measurable business result.
AI consulting can involve CRM data, inboxes, documents, spreadsheets, n8n or Make automations, ChatGPT workflows and internal AI agents. For each implementation, we document what AI may decide, what it may only draft and where a person must approve the action before it affects a client or system.
The proof base comes from Artelity's AI adoption work: 1000+ trained specialists, 50+ workshops and projects with Eesti Koolituskeskus, VOCO, Töötukassa and the Estonian Ministry of Education. The first result should be operational: ai opportunity map, pilot scope and a clear decision on what to scale next.
We map data sources, CRM fields, document types, owner roles and the places where information currently moves by hand.
We define the baseline: time spent, error rate, response speed, pipeline leakage or training adoption signal.
Sensitive outputs start with human approval, logs and a clear rule for when AI should escalate instead of answering.
Too many ideas, no order, no measured business case.
Teams choose software before agreeing how work should change.
AI fails when people do not know when and how to use it.
Processes ranked by impact, complexity, risk and readiness.
One first workflow with data inputs, users, success metric and constraints.
Training, SOPs, owner model and rollout order.
We review processes, tools, team habits and existing data.
We score use cases by value, readiness and risk.
You leave with the first pilot and what to avoid.
Yes, if the pilot is worth building. The consulting output is useful even if you build internally.
Yes, but tools come after process, data and ownership decisions.
We review your current situation and decide whether the first move should be an audit, CRM setup, dashboard, automation or training.