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IT SolutionsCRM Architecture

We took the blindfold off the CEO.

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Pipeline Visibility
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The Context

The owner was paying salaries but had no idea what the sales team was actually doing. We made the whole process visible.

The Problem

1

No proof of the work.

Reps said they were working hard, but there was nothing to back it up. No call logs, no recordings, no data.

2

Every call was improvised.

No scripts, no structure, no consistent pitch.

3

Burning cash in the USA.

They pushed into the US market without knowing whether it was working.

A sales process you can actually see

We stripped the sales process down to the studs and rebuilt it.

What we built

Deliverable 01

Pipedrive with three pipelines: Estonia, USA, Current.

Deliverable 02

Sales kit: scripts, proposal structure, and a sales deck.

Deliverable 03

Daily Slack reporting. If it’s not in Pipedrive, it didn’t happen.

The mechanics

Sales kit creation
Market stress-test
100% transparency reporting

Financial Impact

We saved 6 months of salary.

USA cold calls failed in 21 days, not a year.

Predictable revenue (Estonia).

1–2 meetings every few days. No luck, just math.

Proof Artifact

*Simplified visualization of the actual solution delivered.